Privacy policy

Oliaskin (“Oliaskin,” “we,” “us,” or “our”) respects your privacy and understands the importance of protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit or interact with the Oliaskin website (the “Site”), purchase our products, create an account, communicate with us, subscribe to marketing communications, participate in promotions, or otherwise use our products and services.

Oliaskin is operated by Oliaskin.

Please read this Privacy Policy carefully to understand our privacy practices and the choices available to you.

By accessing or using the Site, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will request your consent before collecting or using your personal information for the applicable purpose.

If you do not agree with this Privacy Policy, please discontinue use of the Site and do not submit personal information through it.

This Privacy Policy should be read together with our Terms of Service and any other policies or notices made available through the Site.

Trademark Notice

Oliaskin is a registered trademark of Oliaskin.

Oliaskin branding, product names, logos, graphics, and other identifying materials may also be protected by applicable trademark, copyright, and intellectual property laws.

References to third-party trademarks, products, or companies are used for identification purposes only and do not necessarily imply endorsement, sponsorship, or affiliation.

How We Collect Personal Information

We may collect personal information when you interact with Oliaskin through our Site, customer support channels, email, telephone, online forms, social media pages, advertisements, promotions, or other services.

We may also receive information from service providers and business partners that assist us in operating our Site, processing payments, fulfilling orders, providing customer support, analyzing Site performance, preventing fraud, or conducting advertising and marketing activities.

“Personal Information,” as used in this Privacy Policy, generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual or household.

Personal Information generally does not include information that:

• Is lawfully made available from government records or otherwise considered publicly available under applicable law;
• Has been lawfully made available to the general public by the consumer;
• Has been aggregated or anonymized so that it cannot reasonably identify an individual;
• Has been de-identified in accordance with applicable law.

Types Of Personal Information We Collect

We and our service providers or business partners may collect and process information from the categories outlined below. Depending on how you interact with Oliaskin, we may have collected and processed information from these categories for business purposes during the previous 12 months and may continue to do so in the future.

We retain data from all the categories above for the period that allows us to provide you with our goods and services and supports our business operations as provided in our “Why We Collect Personal Information” section.

Why We Collect Personal Information

We may use Personal Information collected through interactions on our Site, from you, your device, third parties, or service providers to help provide quality products, customer service, and a more personalized shopping experience.

Ways we may use your Personal Information include:

• Allowing you access to the Site by servicing, managing, and securing your account.
• Allowing you access to products and services, including product information, skincare content, order processing, checkout services, and order fulfillment.
• Providing a personalized experience on our Site by remembering your preferences and interests, personalizing content, recommending products, simplifying your interactions with us, and understanding Site activity.
• Providing information about the Site, including product updates, service notices, account information, and changes to features or policies.
• Conducting analytics, such as evaluating how consumers interact with our Site, services, products, and content. This helps us better understand consumer preferences and improve the shopping experience.
• Improving and developing our products, services, content, customer support, Site functionality, performance, and user experience.
• Communicating with consumers regarding orders, purchases, customer service requests, returns, refunds, questions, concerns, surveys, promotions, product availability, account information, or legal and service-related notices.
• Supporting business operations and improvement, including Site administration, research, recordkeeping, account management, fraud prevention, customer authentication, cybersecurity, order processing, performance measurement, and quality assurance.
• Protecting the integrity and security of our Site and information technology infrastructure.
• Detecting, preventing, and responding to fraudulent activity, unauthorized access, misuse of our services, violations of our Terms of Service, infringement of intellectual property rights, or other unlawful conduct.
• Conducting advertising and marketing activities, including sending promotional materials, marketing communications, product updates, and advertisements about Oliaskin products or services that may be of interest to you, where permitted by law.
• Supporting safety and legal purposes, including protecting us, consumers, employees, service providers, or third parties from harm or legal issues.
• Protecting our rights, property, safety, and business operations, as well as the rights and safety of others.
• Complying with legal obligations, lawsuits, subpoenas, court orders, regulatory requests, government inquiries, or other lawful processes.
• Communicating product safety information, recalls, or other important notices where applicable.

We may aggregate or combine information collected for the purposes described above. We may also anonymize or de-identify Personal Information so that it can no longer reasonably be linked to you. De-identified or aggregated information may be used for lawful business purposes.

Disclosure Information To Third Parties And Service Providers

Service Providers Disclosure Information

We may have disclosed during the previous 12 months, and may disclose in the future, categories of Personal Information to service providers or contractors for business purposes.

These purposes may include:

• Website hosting
• Account management
• Customer service
• Payment processing
• Order fulfillment
• Shipping
• Returns processing
• Email communications
• SMS communications
• Marketing
• Advertising
• Analytics
• Internal research
• Fraud detection
• Security
• Technical support
• Business administration

When we disclose Personal Information to service providers, we do so in accordance with applicable contractual and legal requirements.

Where required by law, these agreements restrict service providers from retaining, using, selling, sharing, or disclosing Personal Information for purposes outside the services they provide to us except as otherwise permitted by applicable law.

Disclosures To Third Parties

Certain privacy laws may categorize some disclosures of Personal Information as a “sale” or “sharing,” including disclosures made for cross-context behavioral advertising.

Oliaskin does not sell Personal Information for money.

However, we may disclose certain information to:

• Advertising networks
• Marketing providers
• Analytics providers
• Social media platforms
• Business partners
• Technology providers

These companies may assist with advertising, marketing communications, analytics, promotional materials, or measuring Site activity.

Some of these partners may conduct cross-context behavioral or targeted advertising where permitted by law.

We may also disclose information to third parties:

• At your direction or with your approval
• When necessary to complete a transaction or service requested by you
• In connection with an acquisition, merger, financing, joint venture, restructuring, sale of assets, assignment, bankruptcy, or similar business transaction
• To government agencies, courts, regulators, or law enforcement when required by law
• To defend or establish legal claims
• To protect Oliaskin, Oliaskin, our customers, employees, service providers, property, or systems

How We Source Information

We collect information from:

You (directly)

We access this information through forms you fill out on our Site or purchases you make. You can choose not to disclose your Personal Information. If you choose to withhold your Personal Information, you can still access or use our Site, but you will be unable to use portions of the Site that require this information like the checkout page.

You (Indirectly)

We gather this information through observing your interactions with our Site or when providing service to you.

You (automatically)

While interacting with our Site, information is collected automatically via IP addresses, usage details, web beacons, cookies, as well as other tracking techniques. To be specific, this information is collected via device identifiers (such as IP address, Mac address, and other device IDs), IP address demographics (including language, country of origin, and location), activity information (such as pages visited, times, search history, website addresses, Site feature interactions), and technical device data (including type of device, domain server, type of web browser).

Service providers and third parties

We may collect and continue to collect Personal Information via other sources including; online social networks, advertising networks, data analytics providers, internet service providers, government entities, data brokers, social networks, and data brokers. We also have partnerships with these third parties who may receive information on our behalf to assist in the data analysis of our business and consumers.

How We Secure The Information Collected

We maintain reasonable technical, physical, administrative, and organizational safeguards designed to protect Personal Information from unauthorized access, alteration, disclosure, misuse, loss, or destruction. Our safeguards may include security controls, access restrictions, secure systems, encryption where appropriate, monitoring procedures, employee policies, and other reasonable security practices.

We also maintain procedures designed to identify and respond to security threats and protect consumer information shared with us. However, no method of transmitting or storing information electronically can guarantee absolute security.

Although we take reasonable measures to protect Personal Information, we cannot guarantee that unauthorized parties will never defeat our security measures. If a qualifying security incident occurs, we will provide notice as required by applicable law.

Children’s Privacy

Under 13 Years

Our Site, products, and services are not directed to children under 13 years of age.

We do not knowingly collect Personal Information from children under 13 unless permitted by applicable law and appropriate parental consent has been obtained.

If we discover that we have collected Personal Information from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to delete the information.

Under 16 Years

Oliaskin does not knowingly sell or share for cross-context behavioral advertising the Personal Information of consumers under 16 years of age where applicable law requires affirmative authorization.

If we become aware that we have collected or disclosed Personal Information from a consumer under 16 in a manner inconsistent with applicable law, we will take reasonable steps to address or delete the information as required.

If you believe we possess Personal Information belonging to a child under 16, please contact us.

Consumer Privacy Rights And Choices

This section describes consumer rights in relation to Personal Information and explains how consumers may exercise those rights.

The specific rights available to you depend on your place of residence and applicable privacy laws.

Right To Know

As a consumer, you may have the right to request disclosure of certain Personal Information we have collected about you.

Depending on applicable law, you may have the right to request:

• The categories of Personal Information collected about you
• The specific Personal Information we maintain about you
• The sources from which we collected your Personal Information
• The business or commercial purposes for collecting Personal Information
• The categories of Personal Information disclosed to third parties
• The categories of third parties to whom we disclosed Personal Information
• Information about whether Personal Information was sold or shared, where applicable
• Certain laws may limit how frequently some requests can be submitted.

Under California’s “Shine the Light” law, where applicable, California residents may also request certain information regarding disclosures of Personal Information to third parties for their own direct marketing purposes.

To submit an applicable request, please use our privacy request form or contact us using the information provided below.

Right To Correct

As a consumer, you may have the right to request correction of inaccurate Personal Information we maintain about you.

You may also be able to update certain Personal Information stored in your customer account by accessing your account settings or contacting us.

Right To Delete

As a consumer, you may have the right to request deletion of Personal Information we collected from or about you, subject to applicable exceptions.

Once we receive and verify a qualifying request, we will delete or direct our service providers to delete applicable Personal Information unless we are permitted or required to retain it.

Instances where we may retain information include where we or our service providers need it to:

• Complete a transaction
• Fulfill an order
• Process a payment
• Process a return or refund
• Maintain necessary business records
• Detect fraud
• Maintain Site security
• Exercise or defend legal claims
• Comply with legal obligations
• Perform internal activities reasonably aligned with consumer expectations and permitted by law

Exercising Consumer Rights To Know, Correct, Or Delete

To exercise applicable consumer rights, including the right to know, correct, or delete, you may submit a verifiable consumer request by:

• Completing our privacy request form:
• Emailing us at: contact@oliaskin.com
• Calling us at: (302) 261-5344

You or an authorized agent permitted under applicable law may submit a request relating to Personal Information we have collected about you.

When submitting a request, we may ask you to:

• Identify the type of request
• Describe your relationship with Oliaskin
• Provide your name
• Provide your email address
• Provide your mailing address
• Provide order or account information where relevant
• Provide details necessary to understand your request

We may request additional information when reasonably necessary to authenticate your identity.

We will not request highly sensitive information unless it is reasonably necessary and appropriate for verification.

Any Personal Information collected during the verification process will be used to verify your identity, process your request, prevent fraud, or satisfy other legal requirements.

If an authorized agent submits a request on your behalf, we may require proof that you authorized the agent to act for you.

We may also require the agent to verify their own identity or authority where permitted by law.

We may deny a request if we cannot reasonably verify your identity or the authority of an agent.

In certain circumstances, we may reject or limit a request where permitted by law.

If we deny your request, we will provide an explanation where required and, where applicable, information about how to appeal the decision.

If your appeal is denied as well, you can file a complaint with the California Department of Consumer Affairs at https://www.dca.ca.gov/consumers/complaints/consumer.shtml and the California Attorney General at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company

Right To Opt-Out Of Sharing And Sales; Right To Limit

As a consumer, you may have the right to opt out of the sale of your Personal Information or the sharing of your Personal Information for cross-context behavioral advertising.

Oliaskin does not sell Personal Information for money.

However, certain disclosures involving advertising cookies, pixels, or similar technologies may be classified as a “sale” or “sharing” under applicable privacy laws.

Where required, you or your authorized agent may exercise this right through:

• A “Do Not Sell or Share My Personal Information” link
• A “Your Privacy Choices” link
• Cookie Settings
• Our privacy request form
• A qualifying opt-out preference signal such as Global Privacy Control

As provided above, we do not knowingly sell or share Personal Information of consumers under the age of 16 in a manner that requires affirmative authorization under applicable law.

We may use Sensitive Personal Information only for purposes permitted under applicable law, including purposes such as:

• Providing requested goods or services
• Processing payments
• Preventing fraud
• Maintaining account security
• Protecting individuals from harm
• Performing necessary business services
• Maintaining the quality and safety of our products or services
• Complying with legal requirements

Where applicable law provides a right to limit certain uses or disclosures of Sensitive Personal Information, you may exercise that right through the privacy methods made available on our Site.

Consumer Choices Relating To Cookies And Other Tracking Technologies

We, our service providers, and third parties may use cookies, web beacons, pixels, tags, and other tracking technologies on our Site.

Here, we explain what cookies are, the types of cookies we may use, and how you can manage them.

WHAT ARE COOKIES AND WHY DO WE USE THEM?

Cookies are small pieces of text or data sent to or stored by your browser when you visit a website.

Cookies help websites track certain interactions, remember preferences, store information, maintain shopping carts, improve website functionality, and understand consumer behavior.

Cookies are commonly stored by web browsers on computers, smartphones, tablets, or other internet-enabled devices.

Cookies may help us:

• Remember consumer preferences
• Maintain shopping cart contents
• Understand Site usage
• Measure Site performance
• Improve website features
• Personalize content
• Analyze marketing
• Deliver advertisements where permitted

Cookies may also operate together with pixels, tags, or web beacons.

These technologies can help websites recognize devices, measure engagement, and understand how users interact with content or advertising.

1. First-Party Cookies And Third-Party Cookies

Cookies may be either first-party or third-party.

A first-party cookie is placed directly by Oliaskin or the platform operating our Site.

A third-party cookie may be placed by another company whose technology or services are integrated into our Site.

We may work with third-party providers such as analytics platforms, advertising providers, social media companies, or e-commerce technology companies.

Their cookies may help us understand Site activity, measure advertising, or personalize marketing.

Certain third-party cookies may allow advertising companies to recognize a browser or device across other websites or services.

Depending on applicable law, using third-party advertising cookies may constitute the sale or sharing of Personal Information for cross-context behavioral advertising.

2. Persistent And Session Cookies

A persistent cookie is stored on your device until it expires or is deleted.

The provider that places the persistent cookie may determine its expiration period.

Persistent cookies can help websites remember preferences across future visits.

A session cookie is created temporarily during a website visit and generally expires when you close the browser or at the end of the session.

For example, session cookies may help keep items in a shopping cart while you browse different product pages.

HOW TO MANAGE COOKIES

As a consumer, you may have the choice to decline certain types of cookies, such as targeting or advertising cookies.

Where available, you may exercise this choice through Cookie Settings or another privacy preference tool provided on the Site.

You may select or disable different categories of non-essential cookies based on your preferences.

Please note that rejecting certain cookies may affect some Site functions, features, or personalized experiences.

Cookie preferences may be specific to a particular browser or device.

If you:

• Visit the Site using a different browser
• Use another device
• Delete your cookies
• Reset your browser

you may need to update your cookie preferences again.

Most web browsers also provide tools that allow you to accept, reject, or delete cookies.

The available controls vary depending on the browser.

Cookie settings are generally available through the browser’s “Settings,” “Preferences,” “Tools,” “Privacy,” or “Options” menu.

You may also consult your browser’s help section for additional information.

OPT-OUT PREFERENCE SIGNALS

Where required by applicable law, we recognize qualifying opt-out preference signals, including the Global Privacy Control (“GPC”).

Opt-out preference signals may allow consumers to automatically communicate a preference to opt out of certain sales or sharing of Personal Information without submitting separate requests to each website.

Where required by law, we will treat a qualifying GPC signal as a valid request to opt out of the sale or sharing of Personal Information associated with the browser or device transmitting the signal.

If we can reasonably connect the browser or device signal to a known consumer profile, we may apply the preference to that profile as required by applicable law.

Consumers may activate Global Privacy Control through browsers, browser extensions, or other technologies that support the signal.

Because there is currently no universally accepted standard governing browser “Do Not Track” signals, our Site may not respond to those signals unless required by applicable law.

TYPES OF COOKIES WE USE

Our Site may use Strictly Necessary Cookies, Functional Cookies, Performance Cookies, Social Media Cookies, and Targeting Cookies.

These cookies may be first-party or third-party and may be session or persistent cookies.

Strictly Necessary Cookies

These cookies are essential to certain Site functions and may be required to:

• Navigate the Site
• Access secure areas
• Maintain account sessions
• Process checkout
• Maintain shopping carts
• Prevent fraud
• Provide requested services

Because these cookies are necessary for essential Site operations, they generally cannot be disabled through our cookie preference tools.

Functional Cookies

These cookies allow the Site to provide improved functionality and personalization.

They may be set by us or by third-party providers whose services have been added to our Site.

If you reject these cookies, certain features or services may not function properly.

Performance Cookies

These cookies help us track visits, traffic sources, and Site performance.

They allow us to understand which pages are popular, which pages receive less engagement, and how visitors move through the Site.

This information helps us improve Site performance and user experience.

If you block these cookies, we may have less information about how visitors use our Site.

Social Media Cookies

These cookies may be placed on our Site by social media services or platforms.

They may allow consumers to share Site content through social media or interact with embedded social features.

Social Media Cookies may also allow third-party platforms to recognize your browser or device when visiting other websites.

If you reject these cookies, certain social sharing features may not function properly.

Targeting Cookies

Targeting cookies may help us manage advertisements and understand Site activity and interactions across websites.

These technologies may support interest-based or targeted advertising.

Targeting cookies may rely on identifiers associated with a browser, device, or online activity.

Depending on applicable privacy laws, the use of these technologies may constitute the sale or sharing of Personal Information or targeted advertising.

If you reject targeting cookies, you may still see advertisements online, but they may be less personalized.

Consumer Marketing Choices

You may opt out of receiving Oliaskin newsletters, promotional emails, and other marketing communications by using the “unsubscribe” link included in our marketing emails.

Where available, you may also manage marketing preferences through your account settings or by contacting us.

Even after opting out of promotional communications, you may still receive transactional or service-related communications, such as:

• Order confirmations
• Shipping notices
• Account notifications
• Customer service responses
• Security alerts
• Policy updates
• Other communications necessary for your relationship with us

Right To Non-Discrimination

Consumers have the right to exercise applicable privacy rights and choices without unlawful discrimination.

Unless otherwise permitted or required by law, we will not:

• Refuse to provide goods or services because you exercised an applicable privacy right
• Charge you different prices solely because you exercised a privacy right
• Provide a different level or quality of goods or services solely because you exercised a privacy right
• Suggest that you will receive different pricing or quality solely because you exercised a privacy right

Where permitted by law, we may offer discounts, rewards, loyalty programs, promotions, or other financial incentives that may result in different prices, rates, or benefits.

Where required, such programs will include appropriate terms explaining the program and the relationship between the benefit and the Personal Information involved.

Participation in any qualifying financial incentive program will be voluntary, and you may withdraw in accordance with the applicable program terms.

Our Privacy Policy Changes

We reserve the right to modify this Privacy Policy at any time in accordance with applicable law.

We may update the Policy to reflect changes in:

• Our business practices
• Our products
• Our Site
• Our technology
• Privacy regulations
• Legal requirements
• Service providers
• Marketing practices

When this Privacy Policy changes, we will update the “Last Updated” date displayed on the page.

Where required by law, we may provide additional notice regarding material changes.

We encourage consumers to review this Privacy Policy periodically.

Links To Third-Party Websites; Social Media Sites

Our Site may contain links to third-party websites, applications, platforms, and services operated by companies beyond our control.

We are not responsible for the privacy, security, content, or data practices of third-party websites or services.

Please review the privacy policies and terms of any third-party websites or services you access.

Our Site may also allow you to use social sharing features or similar tools that enable you to share Site content or activities through social media platforms.

Using these features may allow information to be shared with friends, the public, or other networks depending on your privacy settings with the applicable third-party platform.

To learn more about the information collected through social sharing features and how it is used, please review the privacy policies of the relevant social media platforms or third-party providers.

Contact Us

For questions, concerns, or requests relating to this Privacy Policy, the privacy of your Personal Information, or the security of the Oliaskin Site, please contact us:

Oliaskin

Operated by Oliaskin

Phone: (302) 261-5344

Email: contact@oliaskin.com

Website: https://www.oliaskin.com/

Privacy Request Form: https://www.oliaskin.com/

Business Address:4502 Riverstone Building Suite 1102 #C Missouri City, Texas 77459 USA